University Of Sussex Health Centre

University Of Sussex Health Centre 2017-07-20 Person 5 5 0

The last time I came to the surgery it was with hope that someone could see me being outside the drop-in time, for me it was an emergency. Without hesitation I saw the nurse who forwarded me on to see the doctor. My feeling of relief was immense which I am sure helped me to feel much better anyway. This was, for me, not an isolated occurrence, I have always found friendliness, care and reassurance at all times.

University Of Sussex Health Centre 2017-07-19 Person 3 5 0

I felt the nurse I saw did not listen to me and pushed me into a contraceptive method. The receptionist also gave me incorrect information about the storage of a prescription, which the pharmacist then had to correct. My appointment started 20 minutes late.

University Of Sussex Health Centre 2017-07-19 Person 4 5 0

The nurse, Amy Taylor, was extremely professional, warm, and happy to answer any questions. It was an easy and stress-free experience.

University Of Sussex Health Centre 2017-07-18 Person 4 5 0

The nurses are awesome - in the 7 years I have been using the surgery I have only seen a doctor once. Huge fan of nurse-led practices as most day-to-day issues are easily dealt with by a nurse, and all of the nurses are beyond lovely. Reception staff are a bit hit-or-miss - having to fill out a change of address form when the practice is totally empty and both receptionists are chatting rather than just doing it there and then is a bit silly - it seems that the receptionists would literally rather be doing anything else than helping patients.... However, online booking / automated check in / online change of address forms means you pretty much never have to deal with them.

University Of Sussex Health Centre 2017-06-26 Person 5 5 0

I have seen one of the nurses, Jo for a few different reasons recently and I cannot praise the care, reassurance and service that I have had enough. Jo really takes the time to make sure that you are okay and happy with treatment and options available and to put you at ease if you are unsure about anything! I have been using the health center since 2010 and have never had a bad experience.